Warranty
Warranty Coverage of Flex Aircraft
Flex Innovations LLC and its authorized resellers (“Flex”) warrant to the original purchaser that this
product (the “Product”) will be free from defects in materials and workmanship at the date of
purchase.
Outside of Coverage
- The warranty is not transferable and does not cover:
- (a) Products with more than 45 days after the purchase date
- (b) Damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or due to improper use,
installation, operation, or maintenance - (c) Damage to other components or assemblies associated with
the use of the Product. - (d) Modification of or to any part of the Product
- (e) Product not purchased from an authorized Flex Innovations
dealer or distributor. - (f) Product that has been partially, or fully assembled
- (g) Shipping damage
- (h) Cosmetic damage
- (i) Services or labor
OTHER THAN THE EXPRESS WARRANTY ABOVE, FLEX MAKES NO OTHER WARRANTY
REPRESENTATION, AND HEREBY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE
DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Flex’s sole obligation and purchaser’s sole and exclusive remedy shall be that Flex will, at its option,
either (i) service, (ii) replace any part of the Product determined by Flex to be defective, or (iii) replace
the Product determined by Flex to be defective. Flex reserves the right to inspect all Product(s)
involved in a warranty claim. Service or replacement decisions are at the sole discretion of Flex. Proof
of purchase is required for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
FLEX SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN
IF FLEX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Further, in no event shall the liability of Flex exceed the individual price of the Product on which
liability is asserted. As Flex has no control over use, setup, assembly, modification or misuse, no
liability shall be assumed nor accepted for any resulting damage and/or injury. By the act of use,
setup or assembly, the user accepts all resulting liability. If you as the purchaser or user are not
prepared to accept the liability associated with the use of the Product, purchaser is advised to return
the Product immediately in new and unused condition to the place of purchase.
Law
These terms are governed by Florida law (without regard to conflict of
law of principals). This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. FLEX RESERVES
THE RIGHT TO MODIFY THIS WARRANTY AT ANY TIME WITHOUT NOTICE.
Questions & Assistance
Contact Us By:
- E-Mail – support@flexinnovations.com
- Phone – 1 (866) 310-3539
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the
region you live and use the Product in, please contact your regional Flex
authorized reseller. Pack the Product securely using the original shipping
carton. Please note, that both the inner and outer boxes need to be
included. The inner box is not designed to withstand the rigors of
shipping without additional protection from the outer shipping carton.
Ship via a carrier that provides tracking and insurance for lost or
damaged parcels, as Flex is not responsible for merchandise until it
arrives and is accepted at our facility. Please note, Warranty inspection
is executed at our CA location. Please email support@flexinnovations.com
or call 1 (866) 310-3539 to acquire the address.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt
verifying the proof of purchase date. Provided any warranty conditions
have been met, your Product or its defective parts will be replaced or
serviced free of charge.
Shipping
Responsibility of shipping charges are as follows:
To Flex from customer, Customer is responsible.
To Customer from Flex, Flex is responsible for warrantied items and/or replacements.
Service or replacement decisions are at the sole discretion of Flex.