General Shipping Information
We do our best to ship all orders as quickly as possible after being placed. Please allow 2 business days for all in-stock items to be shipped. For international customers, please allow an additional business day for processing.
In Store Pickup
We are happy to allow order pickup at our warehouse. Please place an order online or over the phone before arrival and simply select “In Store Pickup” as the shipping option when you checkout. You can pick your order up at our location during these hours:
Monday – Friday, 10:30AM – 3:30PM
We DO NOT have a storefront, and we do NOT have models on display.
Domestic Shipping (48 Continental United States)
We ship our packages as economically as possible. Most packages ship via UPS ground while some small packages may ship via USPS First Class or USPS Priority mail.
Economy Shipping Under $99.50
If your order total is less than $99.50, we charge the approximate shipping charges from our shipping partners.
If the items in your order total $99.50 or more, your order ships FREE!*
*48 Continental United States only. After discounts and before tax. Excludes oversize items.
For large or oversize packages, Flex pays a large portion of the actual shipping charge. The other portion of that shipping charge is applied as an oversize fee in your cart during checkout. If your order totals $99.50 or more, all non-oversize items ship free but oversize charges do still apply to oversize items.
International Shipping (Including Alaska and Hawaii)
We strive to support our customers worldwide and we can ship majority of our products to various locations throughout the world. While we can ship our products world-wide, please note that the receiver of any international shipment is responsible for any import taxes, duties or brokerage fees as it applies to each individual shipment and country.
We are now pleased to offer UPS shipping to Canada directly through our website! Simply add the items to your cart and proceed to the checkout page to see shipping costs to your region!
We ship our packages as economically as possible. Most packages to Canada are shipped via UPS Standard International while some small packages may ship via USPS First Class International or USPS Priority International mail.
For large or oversize packages, Flex pays a portion of the actual shipping charge. The other portion of that shipping charge shows up as an oversize fee in your cart during checkout.
Please note, we do not sell directly to the locations listed below. If you live in one of these locations, please contact the distributor in your area.
Australia – OMP
Europe – Lindinger
Israel – Hobby Guy
Malaysia – Stable Flex Solutions
Pakistan – ArtTech Hobbies
Phillipines – MightyBlue Hobby Shop
Taiwan – FNRC
United Arab Emirates – RC Gadgetz
United States – Alaska – Anchorage House of Hobbies – Anchorage
Need an international Shipping Quote?
If you do not live in one of the above listed locations, fill out the form below to get a shipping quote. Please provide your exact mailing address and list all products you wish to purchase, including small parts. If information is not complete or correct, it may delay getting you a quote and/or require further communication.